# Firefox update problem

**URL:** https://support.blue-systems.com/t/firefox-update-problem/2198
**Category:** Rolling 2014.04
**Created:** [May 5, 2014, 10:56pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198 "2014-05-05T22:56:28Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 5, 2014, 10:56pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/1 "2014-05-05T22:56:28Z")

</div>

Hi:  
I have just installed the rolling release when I went to update Firefox I received the following error:

Installing selected packages…

resolving dependencies…  
looking for inter-conflicts…  
Packages (1): firefox-kde-29.0-1  
Total Download Size: 24.45 MiB  
Total Installed Size: 60.16 MiB

:: Retrieving packages …

firefox-kde-29.0-1-…  
checking keys in keyring  
checking package integrity  
error: firefox-kde: missing required signature

:: File /var/cache/pacman/pkg/firefox-kde-29.0-1-x86\_64.pkg.tar.xz is corrupted (invalid or corrupted package (PGP signature)).

error: failed to commit transaction (invalid or corrupted package (PGP signature))  
Errors occurred, no packages were upgraded.

Command finished with errors!

Is their a way to correct this. I have currently revomed firefox.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 5, 2014, 11:52pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/2 "2014-05-05T23:52:39Z")

</div>

sudo pacman-key --refresh-keys

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 6, 2014, 12:00am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/3 "2014-05-06T00:00:11Z")

</div>

> [@AJSlye](#):
>
> sudo pacman-key --refresh-keys

Thanks for your reply. Did a copy paste and executed the command. Then attempted to install firefox-kde with the same results:

resolving dependencies…  
looking for inter-conflicts…  
Packages (1): firefox-kde-29.0-1  
Total Download Size: 24.45 MiB  
Total Installed Size: 60.16 MiB

:: Retrieving packages …

firefox-kde-29.0-1-…  
checking keys in keyring  
checking package integrity  
error: firefox-kde: missing required signature

:: File /var/cache/pacman/pkg/firefox-kde-29.0-1-x86\_64.pkg.tar.xz is corrupted (invalid or corrupted package (PGP signature)).

error: failed to commit transaction (invalid or corrupted package (PGP signature))  
Errors occurred, no packages were upgraded.

Command finished with errors!

Again thanks for the reply Hope a developer see’s this and is fixed soon.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 6, 2014, 12:03am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/4 "2014-05-06T00:03:48Z")

</div>

Ok, try this:  
sudo rm -f /var/lib/pacman/db.lck && sudo pacman-mirrors -g && sudo pacman-key --refresh-keys && sudo pacman -Syyuu

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 6, 2014, 12:12am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/5 "2014-05-06T00:12:21Z")

</div>

> [@AJSlye](#):
>
> Ok, try this:  
> sudo rm -f /var/lib/pacman/db.lck && sudo pacman-mirrors -g && sudo pacman-key --refresh-keys && sudo pacman -Syyuu

Tried the above commands and got the same results as previous tr’s.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 6, 2014, 12:21am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/6 "2014-05-06T00:21:59Z")

</div>

shot in the dark here:

– clear cache –  
sudo pacman -Scc

– force database update –  
sudo pacman -Syy

– upgrade/downgrade all packages –  
sudo pacman -Suu

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 6, 2014, 12:44am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/7 "2014-05-06T00:44:11Z")

</div>

Here is the results of the above commands:

[cubbybear@Ralph ~]$ sudo pacman -Scc  
[sudo] password for cubbybear:

Cache directory: /var/cache/pacman/pkg/  
:: Do you want to remove ALL files from cache? [y/N] y  
removing all files from cache…

Database directory: /var/lib/pacman/  
:: Do you want to remove unused repositories? [Y/n] y  
removing unused sync repositories…  
[cubbybear@Ralph ~]$ sudo pacman -Syy  
:: Synchronizing package databases…  
blueshell 8.9 KiB 2.17M/s 00:00 [######################] 100%  
core 120.7 KiB 686K/s 00:00 [######################] 100%  
extra 1655.0 KiB 3.07M/s 00:01 [######################] 100%  
community 2.2 MiB 3.61M/s 00:01 [######################] 100%  
multilib 113.7 KiB 646K/s 00:00 [######################] 100%  
[cubbybear@Ralph ~]$ sudo pacman -Suu  
:: Starting full system upgrade…  
there is nothing to do  
[cubbybear@Ralph ~]$

Ran the Firefox-kde install from blueshell still get corrupted file same as before. This is disappointing.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 6, 2014, 1:02am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/8 "2014-05-06T01:02:43Z")

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There was a know manjaro problem, but I didn’t think it would affect blueshell, but it’s worth a shot:  
sudo pacman-key -r 5C0102A6  
sudo pacman-key --lsign-key 5C0102A6

also check and see if firefox was already updated.

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 6, 2014, 11:45am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/9 "2014-05-06T11:45:31Z")

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> [@AJSlye](#):
>
> There was a know manjaro problem, but I didn’t think it would affect blueshell, but it’s worth a shot:  
> sudo pacman-key -r 5C0102A6  
> sudo pacman-key --lsign-key 5C0102A6
> 
> also check and see if firefox was already updated.

Completed the above tasks. Firefox-KDE still coming up as corrupted.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 6, 2014, 7:07pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/10 "2014-05-06T19:07:29Z")

</div>

If sudo pacman -Syu is coming up with “There is nothing to do”, this would mean firefox-kde is already up-to-date. The blueshell repository is already a part of the system, and firefox-kde is installed by default. I’d like to know what you mean by trying to run the firefox-kde install from blueshell?

PS. since I prefer chrome i had firefox-kde uninstalled, I just installed firefox-kde on my system with no error, do you by chance have firefox already installed instead of firefox-kde?

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 6, 2014, 7:35pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/11 "2014-05-06T19:35:12Z")

</div>

> [@AJSlye](#):
>
> If sudo pacman -Syu is coming up with “There is nothing to do”, this would mean firefox-kde is already up-to-date. The blueshell repository is already a part of the system, and firefox-kde is installed by default. I’d like to know what you mean by trying to run the firefox-kde install from blueshell?
> 
> PS. since I prefer chrome i had firefox-kde uninstalled, I just installed firefox-kde on my system with no error, do you by chance have firefox already installed instead of firefox-kde?

When I started to have problems with upgrading Firefox-KDE, I thought maybe it was some weird problem with the upgrade so I removed Firefox. How ever the problem still persist when I try a new install of Firefox-KDE.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 6, 2014, 10:12pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/12 "2014-05-06T22:12:05Z")

</div>

One more try:  
sudo pacman-key --init  
sudo pacman-key --populate archlinux manjaro  
sudo pacman-key --refresh-keys  
sudo pacman -S firefox-kde

[https://wiki.archlinux.org/index.php/pacman-key](https://wiki.archlinux.org/index.php/pacman-key)

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 7, 2014, 10:56am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/13 "2014-05-07T10:56:42Z")

</div>

[cubbybear@Ralph ~]$ sudo pacman-key --init  
[sudo] password for cubbybear:  
[cubbybear@Ralph ~]$ sudo pacman-key --populate archlinux manjaro  
==\> Appending keys from archlinux.gpg…  
==\> Appending keys from manjaro.gpg…  
==\> Locally signing trusted keys in keyring…  
-\> Locally signing key 0E8B644079F599DFC1DDC3973348882F6AC6A4C2…  
-\> Locally signing key FAA6840E8C3FC7F89BEE0DC8AC7AB10BCB6CDD17…  
-\> Locally signing key B4663188A692DB1E45A98EE95BD96CC4247B52CC…  
-\> Locally signing key 684148BB25B49E986A4944C55184252D824B18E8…  
-\> Locally signing key 35B4FF23EA9477582C2A0AF12B80869C5C0102A6…  
-\> Locally signing key 1E7908935AAB9A00D6B47503363DFFFD59152F77…  
-\> Locally signing key 44D4A033AC140143927397D47EFD567D4C7EA887…  
-\> Locally signing key 27FFC4769E19F096D41D9265A04F9397CDFD6BB0…  
-\> Locally signing key E4CDFE50A2DA85D58C8A8C70CAA6A59611C7F07E…  
-\> Locally signing key AB19265E5D7D20687D303246BA1DFB64FFF979E7…  
==\> Importing owner trust values…  
==\> Disabling revoked keys in keyring…  
-\> Disabling key F5A361A3A13554B85E57DDDAAF7EF7873CFD4BB6…  
-\> Disabling key 7FA647CD89891DEDC060287BB9113D1ED21E1A55…  
-\> Disabling key BC1FBE4D2826A0B51E47ED62E2539214C6C11350…  
-\> Disabling key 4A8B17E20B88ACA61860009B5CED81B7C2E5C0D2…  
-\> Disabling key 63F395DE2D6398BBE458F281F2DBB4931985A992…  
-\> Disabling key 0B20CA1931F5DA3A70D0F8D2EA6836E1AB441196…  
-\> Disabling key 8F76BEEA0289F9E1D3E229C05F946DED983D4366…  
-\> Disabling key 66BD74A036D522F51DD70A3C7F2A16726521E06D…  
-\> Disabling key 81D7F8241DB38BC759C80FCE3A726C6170E80477…  
-\> Disabling key E7210A59715F6940CF9A4E36A001876699AD6E84…  
==\> Updating trust database…  
gpg: next trustdb check due at 2015-02-03  
[cubbybear@Ralph ~]$ sudo pacman-key --refresh-keys  
gpg: refreshing 81 keys from hkp://pool.sks-keyservers.net  
gpg: requesting key E5B0D931 from hkp server [pool.sks-keyservers.net](http://pool.sks-keyservers.net)  
gpg: requesting key FFF979E7 from hkp server [pool.sks-keyservers.net](http://pool.sks-keyservers.net)  
gpg: requesting key CDFD6BB0 from hkp server [pool.sks-keyservers.net](http://pool.sks-keyservers.net)  
gpg: requesting key 4C7EA887 from hkp server pool.sks-key

snip

pg: key 11C7F07E: “Philip Müller (Called Little) [philm@manjaro.org](mailto:philm@manjaro.org)” not changed  
gpg: key 59152F77: “Roland Singer (Manjaro Linux) [roland@manjaro.org](mailto:roland@manjaro.org)” not changed  
gpg: key 5C0102A6: “Rob McCathie [korrode@gmail.com](mailto:korrode@gmail.com)” not changed  
gpg: key CB6CDD17: “Joshua Strot [joshua@manjaro.org](mailto:joshua@manjaro.org)” not changed  
gpg: Total number processed: 80  
gpg: unchanged: 80  
[cubbybear@Ralph ~]$ sudo pacman -S firefox-kde  
resolving dependencies…  
looking for inter-conflicts…

Packages (1): firefox-kde-29.0-1

Total Download Size: 24.45 MiB  
Total Installed Size: 60.16 MiB

:: Proceed with installation? [Y/n] y  
:: Retrieving packages …  
firefox-kde-29.0-1-… 24.4 MiB 5.67M/s 00:04 [######################] 100%  
(1/1) checking keys in keyring [######################] 100%  
(1/1) checking package integrity [######################] 100%  
error: firefox-kde: missing required signature  
:: File /var/cache/pacman/pkg/firefox-kde-29.0-1-x86\_64.pkg.tar.xz is corrupted (invalid or corrupted package (PGP signature)).  
Do you want to delete it? [Y/n] y  
error: failed to commit transaction (invalid or corrupted package (PGP signature))  
Errors occurred, no packages were upgraded.  
[cubbybear@Ralph ~]$

Sorry same results

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 7, 2014, 11:21am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/14 "2014-05-07T11:21:01Z")

</div>

I think maybe your getting a bad download. I have never seen anything quite like this before. I wonder if the file in the repository is actually corrupted, are you running the 32 bit or the 64 bit release so it can be checked?

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 7, 2014, 11:42am UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/15 "2014-05-07T11:42:35Z")

</div>

> [@AJSlye](#):
>
> I think maybe your getting a bad download. I have never seen anything quite like this before. I wonder if the file in the repository is actually corrupted, are you running the 32 bit or the 64 bit release so it can be checked?

I am running the 64 bit release. Thanks for your help.

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<div class="post-metadata">

### Author: ![BSkeptic](https://support.blue-systems.com/letter_avatar/bskeptic/32/5_5575768a8748004e209b776fc1b2916d.png) [@BSkeptic](https://support.blue-systems.com/u/BSkeptic)
#### Post date: [May 7, 2014, 1:33pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/16 "2014-05-07T13:33:23Z")

</div>

I have exactly the same problem. Tried all of the above mentioned solutions + one more but none has worked.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 7, 2014, 2:43pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/17 "2014-05-07T14:43:08Z")

</div>

Ok it might be something is wrong with your pacman.conf file, lets try this:  
sudo mv /etc/pacman.conf /etc/pacman.conf.old  
sudo mv /etc/pacman.conf.pacnew /etc/pacman.conf  
sudo pacman-key --init

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 7, 2014, 4:43pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/18 "2014-05-07T16:43:55Z")

</div>

> [@AJSlye](#):
>
> Ok it might be something is wrong with your pacman.conf file, lets try this:  
> sudo mv /etc/pacman.conf /etc/pacman.conf.old  
> sudo mv /etc/pacman.conf.pacnew /etc/pacman.conf  
> sudo pacman-key --init

[cubbybear@Ralph ~]$ sudo mv /etc/pacman.conf /etc/pacman.conf.old  
[sudo] password for cubbybear:  
[cubbybear@Ralph ~]$ sudo mv /etc/pacman.conf.pacnew /etc/pacman.conf  
mv: cannot stat ‘/etc/pacman.conf.pacnew’: No such file or directory  
[cubbybear@Ralph ~]$ sudo pacman-key --init  
==\> ERROR: pacman configuration file ‘/etc/pacman.conf’ not found.  
[cubbybear@Ralph ~]$

Sorry did not work.

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<div class="post-metadata">

### Author: ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)
#### Post date: [May 7, 2014, 4:54pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/19 "2014-05-07T16:54:36Z")

</div>

OK, so your system did not have a pacman.conf.pacnew the last update actualy made a new pacman.conf and moved the old one to pacman.conf.pacorig.  
new commands:  
sudo rm /etc/pacman.conf.old  
sudo mv /etc/pacman.conf.pacorig /etc/pacman.conf  
sudo pacman-mirrors -g -b stable  
sudo pacman-key --init  
sudo pacman -Syy  
sudo pacman -Suu  
sudo pacman -S firefox-kde

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<div class="post-metadata">

### Author: ![ralphdewitt](https://support.blue-systems.com/letter_avatar/ralphdewitt/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralphdewitt](https://support.blue-systems.com/u/ralphdewitt)
#### Post date: [May 7, 2014, 5:28pm UTC](https://support.blue-systems.com/t/firefox-update-problem/2198/20 "2014-05-07T17:28:37Z")

</div>

> [@AJSlye](#):
>
> OK, so your system did not have a pacman.conf.pacnew the last update actualy made a new pacman.conf and moved the old one to pacman.conf.pacorig.  
> new commands:  
> sudo rm /etc/pacman.conf.old  
> sudo mv /etc/pacman.conf.pacorig /etc/pacman.conf  
> sudo pacman-mirrors -g -b stable  
> sudo pacman-key --init  
> sudo pacman -Syy  
> sudo pacman -Suu  
> sudo pacman -S firefox-kde

Success thank you very much for all the time you took to trouble shoot my problem. Again thank you very much.

[Next page](https://support.blue-systems.com/t/firefox-update-problem/2198.md?page=2)
