# Newly created user can't login
**URL:** https://support.blue-systems.com/t/newly-created-user-cant-login/879
**Category:** Netrunner 12.12
**Created:** [April 14, 2013, 3:02am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879 "2013-04-14T03:02:47Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [April 14, 2013, 3:02am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/1 "2013-04-14T03:02:47Z")
Hi, I created a new user account, added it to group ‘users’, and tried logging in to the new account. At the login screen, I enter the new user’s password, but then the screen darkens for a few seconds and returns to the login screen. This happens both when switching users from a session of my user account, or when restarting the system.
Also, sorry to threadfork, but should the login screen show the photo I associated with my user account? Mine doesn’t.
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### Author:  [@starbuck](https://support.blue-systems.com/u/starbuck)
#### Post date: [April 14, 2013, 9:27am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/2 "2013-04-14T09:27:00Z")
Hi Raymund,
both scenarios work fine here:
- Avatar:
System Settings - User Account - Account Details - Click on the image (or empty space) next to the username, select an image (for example from the default avatars), logout and it shows fine here.
Add User:
System Settings - User Management - Click “New” - Just flll out the username and leave usergroup and home to be automatically set correctly by the system, then Pick a password and that’s it.
So only username and password have to be picked, then a default user is added as a non-administrative account, and can log in fine here.
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### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [April 14, 2013, 5:23pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/3 "2013-04-14T17:23:44Z")
Starbuck,
Thanks for the reply. I deleted the old user (created in terminal) and recreated it through System Settings \> User Management. Worked just fine.
If I want to deny the new user internet access, I should uncheck the group “dialup”? And will that prevent the new account from being accessed remotely? (I don’t have remote access now, but I have plans of setting up this machine as an ssh server for my user).
Regarding the image at login, I had already assigned a picture to my user account. I removed and readded it, then logged out and back in, but still get the same generic icon.
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### Author:  [@starbuck](https://support.blue-systems.com/u/starbuck)
#### Post date: [April 15, 2013, 8:05am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/4 "2013-04-15T08:05:28Z")
Regarding the image at LightDM Login:
Can you pick one of the pre-installed images to check if its generally working?
What filesize and format (jpg or png) is your custom picture?
Maybe LightDM does only accept a certain format, then it is supposed to be a bug…
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### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [April 16, 2013, 6:10pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/5 "2013-04-16T18:10:22Z")
The pre-installed image didn’t work. Specifically, I picked one, logged out, and at the LightDM screen, only saw the generic person icons.
My custom picture is an 80 KiB .jpg
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### Author:  [@starbuck](https://support.blue-systems.com/u/starbuck)
#### Post date: [April 16, 2013, 8:21pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/6 "2013-04-16T20:21:01Z")
It’s working here. I tried with the green smilie picture, and it shows fine in lightdm here with my initial user.
I wonder if its lightdm or the system settings at fault over your machine.
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### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [April 16, 2013, 9:41pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/7 "2013-04-16T21:41:40Z")
I tweaked a few things in LightDM (aspect ratio and whether there’s a background image), no luck. Still getting the default icon.
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### Author:  [@starbuck](https://support.blue-systems.com/u/starbuck)
#### Post date: [April 17, 2013, 6:51am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/8 "2013-04-17T06:51:51Z")
I use LightDM 1.5.3 over here, what version do you have installed? (LightDM latest packages are 1.6).
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### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [April 17, 2013, 8:01pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/9 "2013-04-17T20:01:51Z")
According to ‘dpkg -s lightdm’, I’ve got:
…
Architecture: amd64
Version: 1.4.0-0ubuntu2
…
And from the “My Computer” page:
OS: Linux 3.5.0-27-generic x86\_64
System: Netrunner 12.12
KDE: 4.10.2
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### Author:  [@starbuck](https://support.blue-systems.com/u/starbuck)
#### Post date: [April 18, 2013, 6:59am UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/10 "2013-04-18T06:59:02Z")
Can you update lightdm?
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### Author:  [@raymund](https://support.blue-systems.com/u/raymund)
#### Post date: [May 15, 2013, 12:51pm UTC](https://support.blue-systems.com/t/newly-created-user-cant-login/879/11 "2013-05-15T12:51:34Z")
Regarding the lightdm login image issue, I found a workaround [here](https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1059928). Worked for me.
[quote]As a very simple workaround you can create a symbolic link so that linux sees ~/.face and ~/.face.icon as the same thing. By doing this, should you change your picture using the GUI, the picture will also change in the login screen.
Open a terminal (e.g. konsole) and type the following:
cd
ln -s .face.icon .face[/quote]