# Restart Problem

**URL:** https://support.blue-systems.com/t/restart-problem/1924
**Category:** Netrunner 13.06
**Created:** [January 7, 2014, 3:35pm UTC](https://support.blue-systems.com/t/restart-problem/1924 "2014-01-07T15:35:38Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![snakething](https://support.blue-systems.com/letter_avatar/snakething/32/5_5575768a8748004e209b776fc1b2916d.png) [@snakething](https://support.blue-systems.com/u/snakething)
#### Post date: [January 7, 2014, 3:35pm UTC](https://support.blue-systems.com/t/restart-problem/1924/1 "2014-01-07T15:35:38Z")

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Hello all

im new to netrunner and i have a small problem.  
When i restart my laptop sometimes i get a screen with commands that says:  
“Kernel Panic - Not syncing : Fatal Exception in Interrupt” drm\_kms\_helper:panic occurred switching back to text console

and leds on my laptop flash.whe i press the power button to close and the again to power up i get a blue boot menu  
with three options to either boot or do some mem tests, often i have to do this procedure many times to boot properly  
to the OS. Any ideas what that might be?  
My laptop is an HP Pavillion DV6 with ATI graphics.

Thanks.

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### Author: ![leszek](https://support.blue-systems.com/user_avatar/support.blue-systems.com/leszek/32/13_2.png) [@leszek](https://support.blue-systems.com/u/leszek)
#### Post date: [January 7, 2014, 6:55pm UTC](https://support.blue-systems.com/t/restart-problem/1924/2 "2014-01-07T18:55:43Z")

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A kernel panic is pretty bad it usually has todo with a driver misbehaving in the linux kernel. But it could also be a hardware issue in general (like broken hardware).  
What you could try if you have an installed system (this means not running from a live usb stick or something) is installing one of the newer vanilla kernels from Ubuntu (see as a reference: [http://askubuntu.com/questions/119080/how-to-update-kernel-to-the-latest-mainline-version-without-any-distro-upgrade](http://askubuntu.com/questions/119080/how-to-update-kernel-to-the-latest-mainline-version-without-any-distro-upgrade) )

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### Author: ![snakething](https://support.blue-systems.com/letter_avatar/snakething/32/5_5575768a8748004e209b776fc1b2916d.png) [@snakething](https://support.blue-systems.com/u/snakething)
#### Post date: [January 7, 2014, 7:27pm UTC](https://support.blue-systems.com/t/restart-problem/1924/3 "2014-01-07T19:27:26Z")

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Ok just finished seems to be ok i will post after further testing.  
Thanks a lot. keep up the good work.