# \[SOLVED\] Clementine error: Your GStreamer installation is missing a plug-in. **URL:** \ **Category:** Netrunner 14.x\ **Created:** [June 19, 2015, 3:28am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248 "2015-06-19T03:28:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![raymund](https://support.blue-systems.com/letter_avatar/raymund/32/6_449c533f586939b6e5f246632a46421f.png) [@raymund](https://support.blue-systems.com/u/raymund)\ **Post date:** [June 19, 2015, 3:28am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/1 "2015-06-19T03:28:36Z")
After a recent update, I’ve gotten “Clementine error: Your GStreamer installation is missing a plug-in.” when I try to play .m4a files. The same music files play fine in VLC. ---
**Author:** ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)\ **Post date:** [June 19, 2015, 3:35am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/2 "2015-06-19T03:35:20Z")
VLC uses it’s own codecs. For .m4a file playback in gstreamer based applications you’ll need to install the correct codec’s package, I think the one you’ll need is called gstreamer-plugins-ugly. Ideally you’ll want all three gstreamer-plugins packages installed (good, bad, and ugly). ---
**Author:** ![raymund](https://support.blue-systems.com/letter_avatar/raymund/32/6_449c533f586939b6e5f246632a46421f.png) [@raymund](https://support.blue-systems.com/u/raymund)\ **Post date:** [June 19, 2015, 4:25am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/3 "2015-06-19T04:25:38Z")
> [@AJSlye](#): > > VLC uses it’s own codecs. For .m4a file playback in gstreamer based applications you’ll need to install the correct codec’s package, I think the one you’ll need is called gstreamer-plugins-ugly. > > Ideally you’ll want all three gstreamer-plugins packages installed (good, bad, and ugly). According to apt-get, I already have the newest versions of gstreamer1.0-plugins-{good,bad,ugly}. Is there a more up-to-date version number I should look for? ---
**Author:** ![AJSlye](https://support.blue-systems.com/user_avatar/support.blue-systems.com/ajslye/32/263_2.png) [@AJSlye](https://support.blue-systems.com/u/AJSlye)\ **Post date:** [June 19, 2015, 5:38am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/4 "2015-06-19T05:38:04Z")
In vlc what does it say the codec is for the .m4a files your having an issue with? ---
**Author:** ![leszek](https://support.blue-systems.com/user_avatar/support.blue-systems.com/leszek/32/13_2.png) [@leszek](https://support.blue-systems.com/u/leszek)\ **Post date:** [June 19, 2015, 8:10am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/5 "2015-06-19T08:10:30Z")
I think that version needs gstreamer0.10 plugins. But I am not sure. Make sure to have both gstreamer1.0-libav and gstreamer0.10-ffmpeg plugins installed ---
**Author:** ![raymund](https://support.blue-systems.com/letter_avatar/raymund/32/6_449c533f586939b6e5f246632a46421f.png) [@raymund](https://support.blue-systems.com/u/raymund)\ **Post date:** [June 20, 2015, 3:25am UTC](https://support.blue-systems.com/t/solved-clementine-error-your-gstreamer-installation-is-missing-a-plug-in/3248/6 "2015-06-20T03:25:32Z")
leszek, I had been missing gstreamer0.10-ffmpeg. I installed that plugin, restarted Clementine, and problem solved.