Xfi Soundcard not recognised

Hi

I am a long-time Kubuntu user and came across your fine OS by accident and wanted to give it a try

Very slick so far

Only installation issue is that soundcard has not been picked up at all and the only device option I can see in Audio settings is PulseAudio Server

At present I have no sound at all

Hope someone can help

Cheers

Raaj

what dose pactl list sources show .

VINNY

Also make sure that PCM, Master, Front and other mixers (you might need to play with them) are turned on and the volume is up.
You can do so by executing the following in the terminal

alsamixer -c0

Note: arrow keys up and down raise or lower the volume of a mixer channel and hitting m mutes or unmutes the mixer channels

Thanks. It is:

[/quote]"pactl list sources
Source #0
State: SUSPENDED
Name: alsa_output.pci-0000_00_1b.0.analog-stereo.monitor
Description: Monitor of Built-in Audio Analogue Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 5
Mute: no
Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor of Sink: alsa_output.pci-0000_00_1b.0.analog-stereo
Latency: 0 usec, configured 0 usec
Flags: DECIBEL_VOLUME LATENCY
Properties:
device.description = “Monitor of Built-in Audio Analogue Stereo”
device.class = “monitor”
alsa.card = “1”
alsa.card_name = “HDA Intel”
alsa.long_card_name = “HDA Intel at 0xdffdc000 irq 44”
alsa.driver_name = “snd_hda_intel”
device.bus_path = “pci-0000:00:1b.0”
sysfs.path = “/devices/pci0000:00/0000:00:1b.0/sound/card1”
device.bus = “pci”
device.vendor.id = “8086”
device.vendor.name = “Intel Corporation”
device.product.id = “284b”
device.product.name = “82801H (ICH8 Family) HD Audio Controller”
device.form_factor = “internal”
device.string = “1”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Formats:
pcm

Source #1
State: SUSPENDED
Name: alsa_input.pci-0000_00_1b.0.analog-stereo
Description: Built-in Audio Analogue Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 5
Mute: no
Volume: front-left: 0 / 0% / -inf dB, front-right: 0 / 0% / -inf dB
balance 0.00
Base Volume: 29274 / 45% / -21.00 dB
Monitor of Sink: n/a
Latency: 0 usec, configured 0 usec
Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
Properties:
alsa.resolution_bits = “16”
device.api = “alsa”
device.class = “sound”
alsa.class = “generic”
alsa.subclass = “generic-mix”
alsa.name = “STAC9227 Analog”
alsa.id = “STAC9227 Analog”
alsa.subdevice = “0”
alsa.subdevice_name = “subdevice #0
alsa.device = “0”
alsa.card = “1”
alsa.card_name = “HDA Intel”
alsa.long_card_name = “HDA Intel at 0xdffdc000 irq 44”
alsa.driver_name = “snd_hda_intel”
device.bus_path = “pci-0000:00:1b.0”
sysfs.path = “/devices/pci0000:00/0000:00:1b.0/sound/card1”
device.bus = “pci”
device.vendor.id = “8086”
device.vendor.name = “Intel Corporation”
device.product.id = “284b”
device.product.name = “82801H (ICH8 Family) HD Audio Controller”
device.form_factor = “internal”
device.string = “front:1”
device.buffering.buffer_size = “65536”
device.buffering.fragment_size = “32768”
device.access_mode = “mmap+timer”
device.profile.name = “analog-stereo”
device.profile.description = “Analogue Stereo”
device.description = “Built-in Audio Analogue Stereo”
alsa.mixer_name = “SigmaTel STAC9227”
alsa.components = “HDA:83847618,102801dd,00100201”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Ports:
analog-input-front-mic: Front Microphone (priority: 8500, not available)
analog-input-rear-mic: Rear Microphone (priority: 8200, not available)
analog-input-linein: Line In (priority: 8100, not available)
Active Port: analog-input-front-mic
Formats:
pcm

Source #2
State: SUSPENDED
Name: alsa_output.pci-0000_03_03.0.analog-stereo.monitor
Description: Monitor of SB X-Fi (X-Fi Platinum) Analogue Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 6
Mute: no
Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor of Sink: alsa_output.pci-0000_03_03.0.analog-stereo
Latency: 0 usec, configured 0 usec
Flags: DECIBEL_VOLUME LATENCY
Properties:
device.description = “Monitor of SB X-Fi (X-Fi Platinum) Analogue Stereo”
device.class = “monitor”
alsa.card = “0”
alsa.card_name = “Creative X-Fi”
alsa.long_card_name = “Creative X-Fi 20K1 Unknown”
alsa.driver_name = “snd_ctxfi”
device.bus_path = “pci-0000:03:03.0”
sysfs.path = “/devices/pci0000:00/0000:00:1e.0/0000:03:03.0/sound/card0”
device.bus = “pci”
device.vendor.id = “1102”
device.vendor.name = “Creative Labs”
device.product.id = “0005”
device.product.name = “SB X-Fi (X-Fi Platinum)”
device.string = “0”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Formats:
pcm

Source #3
State: SUSPENDED
Name: alsa_input.pci-0000_03_03.0.analog-stereo
Description: SB X-Fi (X-Fi Platinum) Analogue Stereo
Driver: module-alsa-card.c
Sample Specification: s16le 2ch 44100Hz
Channel Map: front-left,front-right
Owner Module: 6
Mute: yes
Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
balance 0.00
Base Volume: 65536 / 100% / 0.00 dB
Monitor of Sink: n/a
Latency: 0 usec, configured 0 usec
Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
Properties:
alsa.resolution_bits = “16”
device.api = “alsa”
device.class = “sound”
alsa.class = “generic”
alsa.subclass = “generic-mix”
alsa.name = “Front/WaveIn”
alsa.id = “ctxfi”
alsa.subdevice = “0”
alsa.subdevice_name = “subdevice #0
alsa.device = “0”
alsa.card = “0”
alsa.card_name = “Creative X-Fi”
alsa.long_card_name = “Creative X-Fi 20K1 Unknown”
alsa.driver_name = “snd_ctxfi”
device.bus_path = “pci-0000:03:03.0”
sysfs.path = “/devices/pci0000:00/0000:00:1e.0/0000:03:03.0/sound/card0”
device.bus = “pci”
device.vendor.id = “1102”
device.vendor.name = “Creative Labs”
device.product.id = “0005”
device.product.name = “SB X-Fi (X-Fi Platinum)”
device.string = “front:0”
device.buffering.buffer_size = “131072”
device.buffering.fragment_size = “65536”
device.access_mode = “mmap+timer”
device.profile.name = “analog-stereo”
device.profile.description = “Analogue Stereo”
device.description = “SB X-Fi (X-Fi Platinum) Analogue Stereo”
alsa.mixer_name = “20K1”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Ports:
analog-input-mic: Microphone (priority: 8700)
analog-input-linein: Line In (priority: 8100)
Active Port: analog-input-mic
Formats:
pcm"[/quote]

Please use quote or code tags for pasted stuff. Otherwise akismet might ban your account

Thanks. Nothing was muted:huh:
[hr]

Ok thanks

go to multimedia applications and open “pulse audio volume control” and wile some audio is playing check the “Port:” settings to direct the audio streams to the correct output/input,your card is detected ,but the sources are suspended (not in use)

VINNY

Thanks, I can see the sound directed to the input as there is movement in the bar if you know what I mean. I can even hear a popping noise if I slide the left right volume controls. But no sound otherwise. I plugged in headphones into the front soundcard bay and no sound. But if I plug headphones into the main socket that came with the PC, I do get sound. Is there a way to unsuspend? The card worked fine in linux before and works in Windoze. My problems began when I upgraded from 14.04:(

Can you check alsamixer again and see if there is a switch (you might need to scroll more to the right or even go to the all tab to see all) which allows you to get sound of your boxes again. If the card in general works but only the routing is done wrong and it isn’t switchable via pavucontrol (you did try changing the output device there didn’t you ?) then this is the only possible way.

Thanks. Couple of screen dumps attached. In PAV I can see the card but there is only one drop down option underneath

So if I see it correctly in the pavucontrol screenshot the sound card actually used is the spdif output the second one ?
Is this what you want ?
Or do you want analog output ?

Regarding the alsamixer.
What happens if you turn digital-io off (hitting the m key to mute it ?)
Can you show me the a screenshot of all controls by pressing F5 ?

Don’t know if this is your problem but sometimes I have to select the right master channel in kmix settings.
https://docs.kde.org/stable/en/kdemultimedia/kmix/Settings.html

Thanks again. In the Audio settings module it second tab “Audio Hardware setup” it defaults to built in sound. I can select the XFi but then there are multiple options and I don’t know which one is best. Any stereo sound is good for me that outputs to 2 speakers and a woofer!

I have also muted the I-O channel and did F5 like you aksed for the second screen dump

Thanks again for quikc replies
[hr]

Thansk. Tried that and the XFI is already set to the Master channel for playback device. However it does not appear for Playback stream. What is the difference between those 2?

In the second Screenshot did you tried analog stereo duplex yet?

SUPERB!! THAT WORKED! THANKS SO MUCH!!:smiley: